At Invictus Grand, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or submit a booking request.

1. Data Controller
The person responsible for processing personal data on this website is:

Invictus Grand
Private Chauffeur & Limousine Service
[Company Address]
[Postal Code, City, Switzerland]

Phone: +41 78 607 13 07

Email: invictusgrand@gmail.com

Website: invictusgrand.ch

For privacy-related questions or requests, please contact us using the details above.

2. Personal Data We Collect
Depending on how you use our website, we may collect information such as:

• Full name

• Phone number

• Email address

• Pickup location

• Destination

• Travel date and time

• Number of passengers

• Luggage information

• Selected vehicle

• One-way or return journey

• Flight number

• Additional booking requests or messages

• Information provided when contacting us through WhatsApp, email or telephone

We only request information that is reasonably necessary to respond to your enquiry, arrange your journey or provide our services.

3. Booking and Contact Forms
When you submit a booking or contact form, the information you provide is transmitted to Invictus Grand for the purpose of handling your enquiry.

This information may be used to:

• Process your booking request

• Confirm or discuss your journey

• Contact you regarding your enquiry

• Provide an individual quotation

• Coordinate airport transfers

• Respond to questions or additional requests

• Provide and manage our chauffeur services

We do not use booking information for unrelated purposes without an appropriate legal basis.

4. Communication via WhatsApp
Our website may provide a direct WhatsApp contact option for booking enquiries and communication.

If you choose to contact us through WhatsApp, information you provide through that service will also be processed for the purpose of responding to your enquiry and arranging your requested service.

WhatsApp is operated by a third-party provider. Please refer to WhatsApp’s own privacy information for details about how it processes personal data.

5. Phone and Email Communication
If you contact Invictus Grand by telephone or email, we may process the information you provide in order to respond to your enquiry, arrange transportation, provide quotations and manage customer communication.

6. Website Usage and Technical Data
When you visit our website, certain technical information may be processed automatically by the website or hosting infrastructure.

This may include information such as:

• IP address

• Date and time of access

• Browser type

• Operating system

• Device information

• Pages visited

• Technical access information

This information may be used to maintain website security, improve website performance and ensure reliable operation.

7. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, improve user experience and, where applicable, analyse website usage.

Where consent is legally required, non-essential cookies will only be used after the appropriate consent has been obtained.

You can manage or withdraw your cookie preferences through the available cookie settings on the website.

8. Analytics
We may use analytics tools to understand how visitors use our website and to improve its performance, content and user experience.

If analytics services that require consent are implemented, they will be configured in accordance with applicable privacy requirements and activated only where the appropriate legal basis or consent exists.

Analytics provider: [Insert provider, if applicable]

9. Google Maps
Our website may include Google Maps or similar location services to display relevant locations or help visitors find our service area.

When such services are loaded, certain technical information may be transmitted to the respective third-party provider.

Further information should be reviewed in the privacy policy of the relevant provider.

10. Data Sharing with Third Parties
We do not sell your personal data.

Personal information may be shared with service providers where this is necessary to operate the website, process enquiries, communicate with customers, provide technical services or fulfil requested chauffeur services.

Examples may include:

• Website hosting providers

• Email service providers

• Booking/form providers

• Analytics providers

• Communication services

• Website security services

• Other technical service providers

Such providers will only receive information to the extent necessary for the relevant purpose.

11. Data Retention
We retain personal information only for as long as necessary to fulfil the relevant purpose, manage customer relationships, complete bookings, comply with legal obligations or protect legitimate interests.

The specific retention period may depend on the type of information and the reason it was collected.

12. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Our website is intended to use SSL/HTTPS encryption to help protect information transmitted through the website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your Rights
Subject to applicable data protection law, you may have rights concerning your personal information, including the right to:

• Request information about personal data we process about you

• Request correction of inaccurate information

• Request deletion of personal information where legally applicable

• Request restriction of processing in certain circumstances

• Object to certain processing activities

• Withdraw consent where processing is based on consent

• Request access to your personal information

To exercise an applicable privacy right, please contact us using the contact details provided above.

14. Third-Party Websites
Our website may contain links to third-party websites or services, including social media and communication platforms.

Invictus Grand is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of those websites before providing personal information.

15. Children’s Privacy
Our services and website are not specifically directed at children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or applicable legal requirements.

The latest version will be published on this page with the corresponding update date.

17. Contact
If you have questions about this Privacy Policy or how Invictus Grand handles personal information, please contact us:

Invictus Grand
[Company Address]
[City, Switzerland]

Phone: +41 78 607 13 07

Email: invictusgrand@gmail.com